Our goal is complete customer satisfaction. If for some reason you are not happy with your purchase you can return it to us for a full refund within 30 days from the date of purchase. The customer is responsible for postage for returns. If you need to exchange for a different size or color we can arrange for that easily. You can send back the item with a return/postage paid envelope with instructions on the replacement item or we can be reached at firstname.lastname@example.org or 401-829-7074 to make the necessary arrangements.